Introduction

Welcome to 1lottery – India's innovative online lottery platform, hallmarked by transparency, security, and a user-centric approach. This Privacy Policy aims to inform you—our esteemed players, partners, and visitors—about how your personal information is collected, used, protected, and processed as you access and interact with our services. With a deeply embedded commitment to safeguard your privacy, we have formulated a comprehensive policy adhering to Indian legal standards, including mandates under the Information Technology Act, 2000 and its amendments.

By using our website, application, or any 1lottery service, you expressly acknowledge and agree to the practices outlined in this Privacy Policy. This document is vital not only for your legal protection but also forms the cornerstone of mutual trust and transparent engagement. Please note, while the core tenets of this policy remain robust, some aspects are dynamic and may be updated from time to time to reflect evolving standards, technology, and regulations. Users are encouraged to remain vigilant to change notices prominently displayed on our platform.

Our Foundational Commitment to Privacy

The vision at 1lottery is to create a secure lottery experience firmly grounded in privacy, ethics, and the values cherished by the Indian populace. We deeply understand that every piece of information you share is provided with trust and expectation of protection.

Our protocols and technologies are designed to safeguard your data against unauthorized access, misuse, alteration, or disclosure. The guiding principles in our privacy approach are:

• Transparency: You always know what we collect, why we collect, how we use it.
• User Consent: No action is taken without your explicit or implied consent as required by law.
• Data Minimization: We collect just enough information to provide, improve, and secure our services.
• Security: Your data is protected with advanced technical and organizational measures.
• Compliance: We adhere to all relevant Indian and international regulations.

The Types of Information We Collect

To provide you with an efficient, legitimate, and customized 1lottery experience, we collect and process different types of information, including but not limited to:

1. Personal Identification Data: Name, email address, mobile number, gender, date of birth, address. We require these details primarily for account creation, regulatory compliance, and contact purposes.
2. Demographic Information: Data such as your city, state, preferences, and spoken languages enhance personalization and targeting.
3. Financial and Transaction Data: Details relating to payment method, financial institution, wallet balance, and transaction history allow us to process lottery tickets, distribute winnings, and prevent fraud.
4. Device and Technical Data: We automatically collect certain technical information including IP address, device type, browser, operating system, and usage logs to bolster security and service optimization.
5. Communication Data: When you interact via customer support, chat, or through email, we may retain those correspondences to resolve queries or enhance service quality.
6. Cookies and Tracking Technologies: Usage of cookies, beacons, and analytic tools allows us to remember your preferences, administer the platform, and analyze trends.

Note: We never intentionally collect or solicit information from individuals below 18 years of age, reflecting our stance on responsible gaming.

How We Use Your Information

At 1lottery, every use of your data is justified by operational necessity, legal requirements, and our ongoing commitment to user benefit. The core objectives for which we utilize your data include:

• Account Management: Creation, authentication, verification, personalization, and maintenance of your user account.
• Transaction Processing: Ensuring security of lottery ticket purchases, payment processing, withdrawal of winnings, settlement of disputes, and fraud detection.
• Regulatory Compliance: Adhering to legal mandates, KYC, and anti-money laundering (AML) standards as dictated by Indian laws.
• Service Improvement & Personalization: Studying game preferences, lottery choices, and interaction patterns to continually enhance the platform and personalize your experience.
• Communication & Notifications: Sending you updates regarding results, offers, important announcements, or changes in policies.
• Security & Abuse Prevention: Protecting against unauthorized or illegal activity, and enforcing platform rules in the collective interest.
• Marketing (With Consent): Informing you about relevant products, new features, and special events, only after securing your consent or providing opt-out mechanisms.

Sharing and Disclosure of Data

1lottery respects your privacy and exercises utmost caution when sharing your personal data. Disclosure is strictly limited and only under the following controlled circumstances:

• Regulatory, Legal, or Law Enforcement: Data may be disclosed to the government, courts, or law enforcement agencies if required under applicable laws (such as tax, criminal, or anti-fraud investigations).
• Payment Service Providers: Information necessary to process monetary transactions may be shared with banks/payment gateways, always through secure, encrypted channels.
• IT Service Partners: We may employ trusted third parties for hosting, technical development, data analytics, or customer support—who access data solely for providing such services, under strict confidentiality obligations.
• Advertising and Marketing Partners: With your consent, aggregated, non-identifiable user insights may be used for marketing or promotional activities.
• Corporate Affiliates and Restructuring: In events such as mergers, acquisitions, or asset transfers, your data may be shared with relevant stakeholders, subject to continued protections as outlined herein.

How We Protect Your Data

Safeguarding user data is at the heart of 1lottery's ethos. We enforce technical, organizational, and physical safeguards to ensure confidentiality, integrity, and availability of personal information. Key measures include:

• Encryption: Sensitive information, especially financial and authentication data, is encrypted both in transit (using SSL/TLS) and at rest.
• Access Control: Internal access to personal data is strictly controlled and restricted to only those employees or service providers who require it.
• Regular Audits: Continuous monitoring, vulnerability assessments, and periodic audits of policies and systems ensure robust security.
• Incident Response Plan: A dedicated team addresses security incidents proactively, minimizing any risk or impact.

Despite our best efforts, no digital platform can guarantee 100% absolute security. We, therefore, request users to also play their part—by maintaining password confidentiality and reporting any suspicious activity promptly.

Retention and Disposal of Personal Data

At 1lottery, we retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with applicable laws, resolve disputes, or enforce our agreements.

Once data is no longer needed, we dispose of it through secure and irreversible methods, in line with industry best practices for erasure and de-identification, ensuring that your data cannot be reconstructed or retrieved.

Your Rights and Choices

1lottery is deeply committed to upholding your legal rights as a data subject under Indian and select international privacy frameworks. You can:

• Access: Request details about the personal data we hold about you.
• Correction: Correct or update inaccurate information.
• Deletion: Request deletion of your account or removal of data, subject to legal and service-related obligations.
• Consent Withdrawal: Revoke your consent for data processing (with impact on continued usage clarified case-wise).
• Opt-Out: Choose not to receive marketing communications by using unsubscribe features or contacting our support.

Cookies and Analytics Policy

Cookies are small text files placed on your device to enhance your interaction with 1lottery. We use cookies for:

• Session Management: Keeping you logged in during active sessions.
• Preference Storage: Remembering your settings and choices.
• Analytics: Understanding usage patterns to improve website features and user experience.
• Marketing: Displaying relevant promotions with respect for your consent.

Users may set their browser to refuse or delete cookies, though some features may function sub-optimally thereafter.

Data Transfers: Across Borders, With Care

While our infrastructure is primarily located within India, certain trusted vendors or services used by 1lottery may operate internationally. Special precautions are taken to ensure that data transfers—if any—meet Indian law requirements for data localization, cross-border data transfer, and protection standards, and are always subject to stringent contractual safeguards.

Children’s Privacy and Responsible Gaming

A strict no-minors policy is enforced at 1lottery. We do not knowingly collect or solicit data from individuals under the legal age for lottery play, typically 18 years in India. Users suspected of providing false age information risk account deactivation and reporting to authorities.

Further, to promote responsible gaming behaviors, we provide guidance, reminders on self-control, exclusion options, and connections to professional help services, reaffirming our support for user welfare.

Policy Updates and User Notifications

This document is a living legal instrument. As the digital and regulatory landscape matures, 1lottery will periodically revise this Privacy Policy to reflect technological developments, user expectations, and statutory requirements.

You will always be apprised of significant changes via site notices, email, or mobile notifications. Continued use post-update constitutes acceptance of the revised policy. We, thus, urge users to check this page regularly for the latest information.

Contact Us: Feedback, Queries, and Concerns

1lottery operates on a culture of openness and accountability. If you have any questions, feedback, or concerns about the Privacy Policy, or wish to exercise your rights regarding your personal information, please contact our Data Protection Officer (DPO) or customer support through the official channels provided on our platform. We strive for prompt, clear, and user-focused resolution of all privacy-related matters.

Conclusion: Your Trust, Our Duty

At 1lottery, privacy is more than a policy—it's a promise. Through steadfast compliance, robust security, and deep respect for your autonomy, we endeavor to make online lottery participation safe, private, and enjoyable.

We thank you for choosing 1lottery as your trusted platform and look forward to engaging with you on the foundation of mutual security, respect, and lawful gaming. Please stay informed, vigilant, and always read policy updates thoroughly—your privacy is our shared responsibility and privilege.

Disclaimer

This Privacy Policy is intended to comply with Indian laws and international best practices. However, it does not constitute legal advice, and users are encouraged to seek independent counsel for specific concerns. 1lottery is not responsible for third-party sites or content accessed from our platform, and recommends reviewing respective privacy policies when interacting with external offerings.